What we do with cookies
Let’s talk about how we use cookies
Our cookies don’t store sensitive or personal information like your name, address or payment details, they simply remember your preferences and help us gather information anonymously about how our web pages are performing.
For guidance on how to restrict or delete cookies on your browser please see our page on how to manage cookies on your computer.
You can see the list of cookies we use on lvelectrix.co.uk below.
Some cookies are set by ElectriX (“first party cookies”) whereas others are set by third party companies (“third party cookies”).
Third party cookies are cookies placed by our approved business partners from a different website, for example, where a page has embedded content from other sites, you may be sent cookies from these websites. We don’t control the setting of third party cookies and recommend you check the privacy and cookie policies of those websites for information about them and how to manage them. We can’t accept any responsibility for any content contained in these third party websites.
Strictly necessary cookies
| Name | Purpose | Type |
| dtPC | This cookie is associated with the Dynatrace system and is used to identify proper endpoints for beacon transmission. | It’s a first party cookie hosted on .www.lvelectrix.co.uk that’s deleted after each session |
| dtLatC | This cookie is used to monitor server latency | It’s a first party cookie hosted on .www.lvelectrix.co.uk that’s deleted after each session |
| rxvt | This cookie specifies the session timeout | It’s a first party cookie hosted on .www.lvelectrix.co.uk that’s deleted after each session |
| rxVisitor | This cookie contains the visitor id to correlate sessions | It’s a first party cookie hosted on .www.lvelectrix.co.uk that’s deleted after each session |
| dtCookie | This cookie is used to track a visit across multiple requests | It’s a first party cookie hosted on .www.lvelectrix.co.uk that’s deleted after each session |
| SC_ ANALYTICS_ GLOBAL_ COOKIE | This cookie is associated with the Sitecore Content Management System as is used for web analytics to identify repeat visits by unique users. | It’s a first party cookie hosted on .www.lvelectrix.co.uk by Sitecore that’s deleted after 10 years. |
| Lazyloading | This cookie is required to display images within the leasing experience. | This is a third party cookie that’s deleted after each session. |
| ARRAffinity ARRAffinity SameSite | These cookies are set by websites run on the Windows Azure cloud platform. They are used for load balancing to make sure the visitor page requests are routed to the same server in any browsing session. | They’re first party cookies hosted on .www.lvelectrix.co.uk by Microsoft Azure that are deleted after the session. |
| LIVERPOOL VICTORIA_ ENSIGHTEN_ PRIVACY_ BANNER_ LOADED LIVERPOOL VICTORIA_ ENSIGHTEN_ PRIVACY_ BANNER_ VIEWED LIVERPOOL VICTORIA_ ENSIGHTEN_ PRIVACY_ MODAL_ LOADED LIVERPOOL VICTORIA_ ENSIGHTEN_ PRIVACY_ MODAL_ VIEWED | These cookies handle the logic for when the Cookie banner should be reshown. | They’re first party cookies hosted on .www.lvelectrix.co.uk by Ensighten Privacy that are deleted after 1 year. |
| LIVERPOOL VICTORIA_ ENSIGHTEN_ PRIVACY_ Performance | This cookie holds the user preference for the cookie category ‘Performance’. | It’s a first party cookie hosted on .www.lvelectrix.co.uk by Ensighten Privacy that’s deleted after 1 year. |
| LIVERPOOL VICTORIA_ ENSIGHTEN_ PRIVACY_ Targeting | This cookie holds the user preference for the cookie category ‘Targeting’. | It’s a first party cookie hosted on .www.lvelectrix.co.uk by Ensighten Privacy that’s deleted after 1 year. |
| LIVERPOOL VICTORIA_ ENSIGHTEN_ PRIVACY_ Targeting | These cookies handle the logic for when the Cookie banner should be reshown. | They’re first party cookies hosted on .www.lvelectrix.co.uk by Ensighten Privacy that are deleted after 1 year. |
| cbvc_session | Improves website speed and implements content through a Content Delivery Network (CDN). | HTTP Cookie that is deleted after 30 years |
| rc::a | This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website. | HTML Local Storage |
| rc::c | This cookie is used to distinguish between humans and bots. | HTML Local Storage |
| user-id | Used to distinguish different users from each others by setting a specific ID. This also allows the website to determine whether the visitor is signed in or not. | HTTP Cookie that is deleted after 179 days. |
| CFTOKEN | This cookie is used to determine which type of device the visitor is using, so the website can be properly formatted – This information is stored in the “CFID” cookie. | HTTP Cookie that is deleted after 29 days. |
| intercom-id-* | Supports customer real time messaging and support chat | This cookie expires after 9 months |
| ELECTRIX_ IDENTITY | This cookie allows us to anonymously recognise visits from our site to our core partner sites to provide you with a seamless experience. | It’s a first party cookie hosted on .lvelectrix.co.uk by LV= that’s deleted after 6 months. |
Performance cookies
| Name | Purpose | Type |
| CONSENT | Google/YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data. | It’s a third party cookie hosted on .youtube.com by YouTube that’s deleted after 2 years. |
| ss_ssPopup | This cookie is used to trigger the smartsurvey customer feedback option | It’s a first party cookie hosted on .www.lvelectrix.co.uk that’s deleted after each session |
| _ga _ga_<container-id> | These cookies are associated with Google Universal Analytics – which is a significant update to Google’s more commonly used analytics service. These cookies are used to distinguish unique users by assigning a randomly generated number as a client identifier. They are included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. | They’re first party cookies hosted on .lvelectrix.co.uk by Google Analytics that are deleted after 2 years. |
| _gid | This cookie name is associated with Google Universal Analytics. This appears to be a new cookie and as of Spring 2017 no information is available from Google. It appears to store and update a unique value for each page visited. | It’s a first party cookie hosted on .lvelectrix.co.uk by Google Analytics that’s deleted after 1 day. |
| _gat | This cookie enables the function of our web analytics software, Google Analytics, provided by Google. This software collects information about how visitors use our site. | It’s a first party cookie hosted on .lvelectrix.co.uk by Google Analytics that’s deleted after 1 minute. |
| _gat_gtag_ UA_XXXX | This is a pattern type cookie set by Google Analytics, where the pattern element on the name contains the unique identity number of the account or website it relates to. It appears to be a variation of the _gat cookie which is used to limit the amount of data recorded by Google on high traffic volume websites. | It’s a first party cookie hosted on .lvelectrix.co.uk by Google Analytics that’s deleted after the session. |
| AMP_TOKEN | This cookie name is associated with Google Universal Analytics – which is a significant update to Google’s more commonly used analytics service. It contains a token that can be used to retrieve a Client ID from AMP Client ID service. | t’s a third party cookie hosted on .google.com by Google Analytics that’s deleted after 30 seconds. |
| _gac_ <property-id> _gac_gb_ <container-id> | This cookie contains campaign related information for the user. If you have linked your Google Analytics and Google Ads accounts, Google Ads website conversion tags will read this cookie unless you opt-out. | It’s a third party cookie hosted on .google.com by Google Analytics that’s deleted after 90 days. |
| 1P_JAR | This cookie identifies how the end user uses the website and any advertising that the end user may have seen before visiting the said website. | It’s a third party cookie hosted on .gstatic.com by Google that’s deleted after 1 month. |
| llbcs | This cookie registers anonymous statistical data on for example how many times the video is displayed and what settings are used for playback. No sensitive data is collected unless you log in to your google account, in that case your choices are linked with your account, for example if you click “like” on a video. | It’s a third party cookie hosted on .google.com by Google that’s deleted after 30 days. |
| da_lid | This cookie allows us to monitor and review your journeys on websites, to provide us with insights on how to improve your on-site experience. | It’s a first party cookie hosted on .lvelectrix.co.uk by Decibel Insight that’s deleted after 1 year. |
| da_ intState intState | These cookies allow us to monitor and review your journeys on our site/platform, to provide us with insights on how to improve your on-site experience. | They’re first party cookies hosted on .lvelectrix.co.uk by Decibel Insight that’s deleted after the session. |
| _ga | Registers a unique ID that is used to generate statistical data on how the visitor uses the website. | HTTP Cookie that’s deleted after 2 years. |
| CFID | This cookie is used in context with the “Cftoken” cookie. The cookie stores a specific ID for the visitor and the visitor’s device and browser. | HTTP Cookie that’s deleted after 29 days. |
| _hjSessionUser_* | Stores a unique user ID | This is a 3rd party cookie hosted on Hotjar expires after 12 months. |
| CONSENT | Google/YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data. | It’s a third party cookie hosted on .youtube.com by YouTube that’s deleted after 2 years. |
| FPAU | Cookies used for analytics help collect data that allows services to understand how users interact with a particular service. These insights allow services both to improve content and to build better features that improve the user’s experience. | First Party Cookie used for Google Analytics stored for 13 months |
| FPLC | Cookies used for analytics help collect data that allows services to understand how users interact with a particular service. These insights allow services both to improve content and to build better features that improve the user’s experience. | First Party Cookie used for Google Analytics stored for 20 Hours |
Targeting cookies
| Name | Purpose | Type |
| _gcl_au | This cookie is used by Google AdSense for experimenting with advertisement efficiency across websites using their services. | It’s a first party cookie hosted on .lvelectrix.co.uk by Google AdSense that’s deleted after 3 months. |
| NID | This cookie contains a unique ID used to remember your preferences and other information such as your preferred language, how many search results you prefer to have shown on a results page (for example, 10 or 20), and whether you want to have Google’s SafeSearch filter turned on. ‘NID’ is used for these purposes to show Google ads in Google services for signed-out users. | It’s a third party cookie hosted on .google.com by Google Ads that’s deleted after 6 months. |
| test_cookie IDE | This cookie contains a unique ID used to remember your preferences and other information such as your preferred language, how many search results you prefer to have shown on a results page (for example, 10 or 20), and whether you want to have Google’s SafeSearch filter turned on. ‘NID’ is used for these purposes to show Google ads in Google services for signed-out users. | It’s a third party cookie hosted on .doubleclick.net by Google DoubleClick that’s deleted after 1 day. |
| id | This cookie is set by Doubleclick, Google’s real-time bidding advertising exchange. It is used to serve targeted advertisements that are relevant to users across the web. | It’s a third party cookie hosted on .doubleclick.net Google DoubleClick that’s deleted after the session. |
| DSID | This cookie is used to identify a signed-in user on non-Google sites and to remember whether the user has agreed to ad personalisation. | It’s a third party cookie hosted on .doubleclick.net by Google DoubleClick that’s deleted after 2 weeks. |
| RUL | This cookie is used by Google DoubleClick to determine whether website advertisement has been properly displayed. | It’s a third party cookie hosted on .doubleclick.net by Google DoubleClick that’s deleted after 1 year. |
| aboutads_ sessNNN pm_ sess_ NNN pm_ sess | These cookies are using by Google for advertising, including serving and rendering ads, personalizing ads (depending on your ad settings at g.co/adsettings), limiting the number of times an ad is shown to a user, muting ads you have chosen to stop seeing, and measuring the effectiveness of ads. | They’re third party cookies hosted on .doubleclick.net by Google DoubleClick that are deleted after 30 minutes. |
| PAIDCONTENT | This cookie is used to manage requests made to the service of Google Analytics. | It’s a third party cookie hosted on .doubleclick.net by Google DoubleClick that’s deleted after 30 days. |
| FLC | This cookie is used to show Google ads on non-Google sites. | It’s a third party cookie hosted on .doubleclick.net by Google DoubleClick that’s deleted after 10 seconds. |
| id | This cookie builds a profile of the website visitor’s interests and show relevant ads on other sites. | It’s a third party cookie hosted on .doubleclick.net by Google DoubleClick. If you OPT_OUT that preference will be retained until 09/11/2030, if you opt in (non-OPT_OUT) it’s deleted after 13 months EEA UK / 24 months elsewhere. |
| fbclid | Fbclid can be decrypted as a Facebook Click Identifier (“Facebook Click Identifier”) by analogy with Google Click Identifier – GCLID. The GCLID parameter is used to exchange data between Google Analytics and Google AdSense. | It’s a third party cookie hosted on .facebook.com by Facebook that’s deleted after 90 days. |
| _fbc | This cookie is used to identify the link users initially clicked across webpages where Facebook pixel is installed. The link ad on Facebook sometimes includes a fbclid query parameter. When the user lands the pixel automatically saves the fbclid query parameter to an _fbc cookie for that website domain | It’s a third party cookie hosted on .facebook.com by Facebook and deleted after 90 days. |
| _fbp | This cookie is used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. | It’s a third party cookie hosted on .facebook.com by Facebook and deleted after 90 days. |
| VISITOR_ INFO1_ LIVE | This cookie enables personalized recommendations on YouTube based on past views and searches. | It’s a third party cookie hosted on .youtube.com by YouTube that’s deleted after 180 days. |
| VISITOR_ INFO1_ LIVE__ default | This cookie provides bandwidth estimations. | It’s a third party cookie hosted on .youtube.com by YouTube that’s deleted after 180 days. |
| VISITOR_ INFO1_ LIVE__ k | This cookie provides bandwidth estimations. | It’s a third party cookie hosted on .youtube.com by YouTube that’s deleted after 180 days. |
| YSC | This cookie tracks views of embedded YouTube videos. | It’s a third party cookie hosted on .youtube.com by YouTube that’s deleted after the session. |
| ACLK_ DATA | This cookie allows us to measure the performance and optimise our online advertising. This cookie also allows us to monitor customer behaviour throughout our site to serve personalised adverts to the user and improve customer experience. | It’s a third party cookie hosted on .youtube.com by YouTube that’s deleted after 5 minutes. |
| ads/ga-audiences | Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor’s online behaviour across websites. | Pixel Tracker |
| hubspotutk | Stores and tracks a visitors identity | This is a 3rd party cookie hosted on Hubspot by woosmap.com and it expires after 13 months. |
| _hstc | Store user’s time of visit. | This is a 3rd party cookie hosted on Hubspot by woosmap.com and it expires after 13 months. |
| mmapi.p.bid | This cookie is used for serving up alternative journeys. | It’s a 1st party cookie that is used for Maxymiser and stored for 10 minutes. |
| mmapi.p.pd | This cookie stores anonymous visitor id. | It’s a 1st party cookie used for Maxymiser and stored for 12 Months. |
| mmapi.p.srv | This cookie is the Maxymiser Content Generator service node name. | It’s a 1st party cookie used for Maxymiser and stored for 12 Months. |
| AnalyticsSyncHistory | This cookie name is associated with LinkedIn. It is used to store information about the time a sync took place for users based in the EU, EEA and Switzerland. | It’s a 3rd party cookie hosted on linkedin.com that’s expires after 30 days. |
| UserMatchHistory | This cookie name is associated with LinkedIn. It is used to track user behaviour in order to provide better personalised advertising. | It’s a 3rd party cookie hosted on linkedin.com that’s expires after 30 days. |
| (id)_F24_autoID | This is a temporary identifier on a local machine or phone browser that helps us track anonymous information to be later married up with f24_personid | It’s a first party cookie hosted on lvelectrix.co.uk that’s deleted after 6 months |
| li_mc | This cookie name is associated with LinkedIn and is used as a temporary cache to avoid database lookups for a member’s consent for use of non-essential cookies and used for having consent information on the client side to enforce consent on the client side. | It’s a 3rd party cookie hosted on linkedin.com that’s expires after 6 months. |
| liap | This cookie name is associated with LinkedIn and is used by non-www.domains to denote the logged in status of a member. | It’s a 3rd party cookie hosted on linkedin.com that’s expires after 12 months. |
| _guid | This cookie name is associated with LinkedIn and is used to identify a LinkedIn Member for advertising through Google Ads | It’s a 3rd party cookie hosted on linkedin.com that’s expires after 90 days. |
| Lang | This cookie name is associated with LinkedIn and is used to remember a user’s language setting to ensure LinkedIn.com displays in the language selected by the user in their settings. | It’s a 3rd party cookie hosted on linkedin.com that’s expires after the session ends. |
| MUID | This is a Microsoft cookie that contains a GUID assigned to your browser. It gets set when you interact with a Microsoft property, including a UET beacon call or a visit to a Microsoft property through the browser. | It’s a 3rd party cookie hosted on linkedin.com that’s expires after 13 months. |
| uetmsclkid | This is the Microsoft Click ID, which is used to improve the accuracy of conversion tracking. Note: UET sets a first-party cookie on your site’s domain for this parameter. When auto-tagging of the Microsoft Click ID is enabled, the ad click information is generated at ad click time and appended to the landing page URL. | It’s a 3rd party cookie hosted on linkedin.com that’s expires after 30 days. |
| uetsid | This contains the session ID for a unique session on the site.Note: As of as of July 2023, _uetsid has been updated with additional parameters as follows: insights_sessionId, timestamp, pagenumber, upgrade, upload. | It’s a 3rd party cookie hosted on linkedin.com that’s expires after the session ends. |
| uetvid | UET assigns this unique, anonymized visitor ID, representing a unique visitor. UET stores this data in a first-party cookie.Note: As of as of July 2023, _uetvid has been updated with additional parameters as follows: insights_userId, cookieVersion, expiryTime, consent, cookie_creation_time. | It’s a 3rd party cookie hosted on linkedin.com that’s expires after 13 months. |
| F24_personID | This is an ID generated per individual contact in the Force24 system to be able to track behaviour and form submissions into the Force24 system from outside sources per user. This is used for personalisation and ability to segment decisions for further communications. | It’s a first party cookie hosted on lvelectrix.co.uk that’s deleted after 10 years |
| FPGSID | Google uses cookies for advertising, including serving and rendering ads, personalizing ads (depending on your ad settings at g.co/adsettings), limiting the number of times an ad is shown to a user, muting ads you have chosen to stop seeing, and measuring the effectiveness of ads. | First Party Cookie used for Google Ads and stored for 90 days |
| FPGCLAW | Google uses cookies for advertising, including serving and rendering ads, personalizing ads (depending on your ad settings at g.co/adsettings), limiting the number of times an ad is shown to a user, muting ads you have chosen to stop seeing, and measuring the effectiveness of ads. | First Party Cookie used for Google Ads and stored for 90 days |
| _dcid | Google uses cookies for advertising, including serving and rendering ads, personalizing ads (depending on your ad settings at g.co/adsettings), limiting the number of times an ad is shown to a user, muting ads you have chosen to stop seeing, and measuring the effectiveness of ads. | First Party Cookie used for Google Ads and stored for 13 Months. |